by Denise W. Grove | Jun 6, 2019 | Business Tips
Every business has customers, and while all customers are important, most entrepreneurs will agree that some customers are more important than others. This may be due to the amount of revenue the customer brings in, their ability to refer new clients to you, the...
by Denise W. Grove | May 23, 2019 | Business Tips, Customer Service Tips
Setting customer expectations in your business is essential to gain the trust of your customers, avoid conflicts, and maintain a high level of customer service. One way to set customer expectations is to clearly state policies that are customer-facing. Many of these...
by Denise W. Grove | May 9, 2019 | Accounting, Cool Tech Tools
Artificial intelligence (AI) has arrived in the accounting profession in a big way. The good news is it’s streamlining accounting tasks, finding patterns in data you can take action on, and generally making things better. Here are just a few places we’re...
by Denise W. Grove | May 2, 2019 | #DoGood, #FinLit, #Leadership
Financial literacy is the ability to understand finance. More specifically, it refers to the set of skills and knowledge that allows an individual, business owner and organization leadership to make informed and effective decisions through their understanding of...
by Denise W. Grove | Apr 25, 2019 | Accounting, Bookkeeping Tips
When you purchase a new vehicle, you get the fun of riding around in a new car with the new car smell! Our job has just begun – to get your new asset recorded properly on your books. We thought it’d be fun to give you a behind-the-scenes sneak peek at our...
